Preface
I have recently returned from a month in the UK, where I was attending my brother Steve’s funeral, and helping my sister sort out his estate.
My time in the UK was the usual mix of bitter-sweet. I do miss my friends and family, but the UK is no longer my home, so I was very happy to get back to New Zealand on Sunday evening.
New Zealand has a strict isolation policy for returning travellers. The Managed Isolation & Quarantine (MIQ) system means travellers must spend 14 days in a government-run isolation facility. Basically a hotel/open prison. In these facilities, strict isolation is mandated – social distancing, mask wearing, etc etc. We are treated, as a precaution, as if we all have COVID. And we pay for the privilege – NZD3100.
You may think this is extreme, and I would agree. The problem however is that it’s really one of the few countermeasures (other than geography and population) that New Zealand has against COVID. Our vaccine rollout could charitably be called laughable, regardless of how the government spins it. There are no mandates around the use of tracing apps, and the levels of routine testing are what you’d expect from a nation that isn’t very good at organising things.
I have been keeping a daily MIQ diary on LinkedIn, which I am now republishing here. The first post will be a catchup of days 0 to 4. I will endeavour to repost the rest here daily as I write it.
Also feel free to reach out and connect on LinkedIn if that’s your thing: https://www.linkedin.com/in/clarkerussell/
MIQ Diary – Day 0 – Toto, I’ve a feeling we’re not in Kansas any more.
Last August when I returned from the UK I recorded my 14 days in NZ Managed Isolation on LinkedIn. I’ve just returned from the UK. Here we go again.
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I landed in Auckland at 930pm Saturday after a mentally bruising month in the UK and the best part of 24 hours in the air, punctuated by two hours in Changi. The ground & flight crews were fantastic throughout even if they were mostly dressed in polythene bags. Small electric shocks must be part of the job spec these days. Singapore Airlines proved once again why they’re one of the best in the business. Bravo!
I disembarked onto the wet tarmac in Auckland & was herded with about 30 others onto a bus for a short drive to the terminal. We trudged through winding corridors, and then through five layers of scrutiny by various personalities (from the “I put too much sugar in my coffee” MinHealth person, to the “staunch is my middle name” MAF drone.) Efficient & professional. Nice.
Thus, I finally made it through the first part of New Zealand’s anti-COVID protective tarpaulin. A bonus was being snuffled by a beagle but he was just looking for drugs so I left feeling empty & dissatisfied by the encounter.
So, onto the second part of New Zealand’s grand anti-COVID strategy…which doesn’t include urgently vaccinating the population because, well, yeah. Ahem.
Instead travellers get Managed Isolation (aka MIQ) for 14 days in a hotel. Strict isolation procedures. Staffed by military and MinHealth types. All for a fee of $3100. It’d better be good.
Onto another bus. The friendly announcer says: “Kia ora everyone, we’ll be taking you to a hotel in Hamilton.”
A deathly silence descended throughout the bus.
Hamilton? That’s two hours away.
Kill me now.
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The two hours riding the bus also allowed me to ride most of the Kubler-Ross curve. But…Hamilton?
We pulled into the Jet Park hotel, right next to Hamilton Airport. I had no idea Hamilton had an airport, let alone a hotel.
We disembarked (socially-distanced), checked in and were in our rooms within 10 minutes. Top marks for efficiency. They’re making it as painless as it can be. It explains all the layers at the airport so the MIQ facilities don’t need to do it. Good job, and a major change from last year.
Despite my initial JAFA (look it up) reaction I’ve found that this is an excellent hotel. Great staff and a bigger room than I had in the Pullman in Auckland during last year’s MIQ stay. Fast wi-fi, decent food, a great shower, climate air, clean, nice decor, and an iron! Plus no idiot neighbours playing hip hop like last year. It’s cold outside though – true Waikato weather, apparently.
As I’m not home with my family for the next 2 weeks anyway, my location is largely irrelevant. I’ll be working mostly so this is as good a way as any to start a return to normality. My month in the UK reminds me that things can always be worse. And at least it’s not Christchurch.
MIQ Diary – Day 1 – So many questions.
It was a relatively lazy Sunday. I was awake until about 130am so I managed to sleep until about 730am. No sign of jetlag yet… My case was waiting outside my door so I wheeled it in & unpacked. A place for everything & everything in its place.
I remember from last year how MIQ keeps you on your toes. They don’t leave you alone. I think this is by design. Shunning human company is a favourite pastime of mine, but I assume others enjoy/need it. I got up & prepared to grin and bear the interruptions.
And so it began at about 10am with a knock on the door – my own personal military escort (I kid you not) downstairs to the Health Centre. The MinHealth person was friendly & chatty. Data was gathered. Very good.
One painless, deftly-executed COVID test later (I got a choice of nostril, which was nice) & I was out the door into the garden for a walk back to my room. Hi-vis staff were milling around in various locations so we waved & exchanged socially distanced greetings – not that I’d stop for a chat because until my test results come back (hopefully negative) I’m not allowed out of my room for any reason other than health checks. Or a fire. And it’s not like the sub-zero temperatures or the risk of uncomfortable smalltalk would encourage me to do so anyway.
Safely back in my room, I prepared for my day. Emails. Messenger chats, a bit of work. Youtube and Netflix…
I got through most of what I had planned, in between the phone calls from reception, MinHealth, reception, housekeeping, reception…they were all for perfectly sensible reasons, but being bombarded by multiple interruptions that could have been handled in one call was annoying. But as I said above, I think this is a feature of the MIQ environment rather than a bug, and is probably of benefit to the less-resilient or easily bored.
But in the spirit of continuous improvement, perhaps they could add one further question to all the others they asked today:
“How much can we bug you before you are forced to throw yourself out of a window?
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Finally a big thanks to those of you who have contacted me in the comments, via messages and by other means. It is much appreciated, and I will be in touch.
MIQ Diary – Day 2 – Are we there yet?
Back to work today. Plenty of business catchups were had, & it was nice to see everyone again. We have a bunch of things to be getting on with, so this will keep me busy. It’s not something I would usually admit to, but in this environment it will be work that gets me through to day 14 relatively unscathed.
There was the usual slew of MIQ interruptions, all by phone today, which I found slightly more manageable than the rat-a-tat at the door. Just to be clear, opening a door isn’t something I have a challenge with in normal life. But here is far from normal – there is a DOOR OPENING PROTOCOL:
1. Wash your hands.
2. Put on a mask.
3. Open the door.
I’m not sure how I lived until now without a DOOR OPENING PROTOCOL. My life is richer for it.
The big event (as in, meriting a slightly raised eyebrow) was receiving my negative COVID test result, & being gifted with an attractive blue wristband. This wristband signifies that I am allowed out of my room into common areas for socially-distanced exercise & smoking. I do neither of those things, but it’s nice to have the choice to demur. I feel slightly less like an inmate & slightly more like a guest now.
My body clock has finally wrestled any semblance of self control from my waking hours. A very deep nap late afternoon followed by dinner followed by my desperate attempts to stay awake by watching a movie. My body clock was haywire in the UK too, so I shouldn’t be entirely surprised. Reversing the damage may take some months. Maybe I’ll go outside after all, for some natural light therapy.
The hotel is providing plenty of activities for the people here, which is great to see. It’s done via Zoom, but it’s encouraging that they’re interested in keeping us engaged. Mental health issues (whatever that vague term means) seem to be something of a problem in these places that nobody has a good handle on yet. So while even in my darkest moments I can’t see myself engaging in Zoom Zumba, Zoom Bingo or Zoom Basket Weaving, I think it’s excellent that the hotel is doing all this, & with a very positive, fun approach.
When I received my blue wristband I was informed that I have a health check at 830am. I think this will be my day 3 COVID test. It seems vanishingly unlikely that I have contracted COVID since my day 1 test (although perhaps by not strictly following the DOOR OPENING PROTOCOL I am exposed to heightened plague risk!)
Anyway I am sure I will enjoy a swab being pushed into my nostril. Maybe I’ll go for the left one this time. Variety is the spice of life, after all.
MIQ Diary – Day 3 – Boredom is your imagination calling to you.
830am and time for my health check and day 3 COVID test. I first had to sign a permission document for testing. Hmm…given I’d already had a test on day 1, this was closing the stable door after the horse had bolted.
The Master of the Permission Documents asked me the usual health questions about symptoms, and I gave the same answers. He also asked about my general mood, which was actually quite buoyant. 9 out of 10. Good to hear the question being asked.
I was then greeted by my favourite MinHealth person for bants and invasion of my left nostril with a swab. More uncomfortable than the right. Lesson learned. I got a Coca Cola flavoured Chupa Chup for being such a brave little soldier.
Did you know the Chupa Chup logo was designed by Salvador Dali? Every day’s a school day, people!
Back to my room for a full-on day of meetings, documents, strategising and musing over several problems. It felt good to engage my brain properly again. Variety is critical for me, as I get bored easily. And this is the perfect environment for boredom to take its toll if I’m not careful.
The room is North facing so I get all day sun (when there is any). The day was beautiful so the room was gloriously warm. I took a few breaks to bask in the sunlight, although meanwhile outside the temperatures were somewhat less spectacular.
There were very few interruptions today, which I think helped. I received an email from the hotel manager announcing a sausage sizzle on Friday for people who make a donation to the I Am Hope Foundation, which deals with youth suicide and mental health. I donated. You can too:
https://givealittle.co.nz/fundraiser/jet-park-hamilton-managed-isolation-facility/
The sizzling sausages will be delivered to our rooms, so fear not – you won’t be reading about the Hamilton Sausage Sizzle Outbreak in our breathless local media.
All in all a very full, productive day. No time for boredom or introspection or philosophising. I didn’t collapse into any jetlag-induced naps, so the secret is clearly to keep myself busy. That won’t be difficult.
MIQ DIARY – Day 4 – Odd how the daily imperatives persist even in the face of collective disaster.
I slept until 430am, did a bit of admin, had a Zoom meeting at 7am & it was then time for my health check so I dutifully masked up, wrapped up warm & went to the Health Centre. I was the only one prepared this morning – various people, equipment & pieces of paper were missing, so while the flustered staff buzzed around I chatted to one of the Air Force guys.
Then we heard the bane of existence – a FIRE ALARM. When you hear a FIRE ALARM you start in denial and hope – you hold your breath, waiting for the ‘test’ to finish. Then you realise it’s been going on that little bit long. Then you make eye contact with the person next to you. The same resigned, broken look comes over your faces, your shoulders droop. You accept defeat. You think, “Bollocks.” Yes, all that happened.
So we trudged, along with the rest of the hotel population (in various states of dishevelment) to the assembly area. The Waikato morning had outdone itself – amazing, beautiful clear skies – at 0.3 Celsius. Some guests were feeling uncomfortable for the 20 or so minutes we were socially distanced around the edge of the car park in a scene reminiscent of The Shawshank Redemption. If the COVIDs don’t get you, the hypothermia might.
Eventually the fire brigade turned up & gave the all-clear. Apparently someone’s shower steam got to the over-sensitive smoke alarm. Oops. Hopefully lessons are learned.
We trudged back inside & I resumed my position at the front of the queue for the health check. Chats, questions, earhole temperature check (thankfully I wasn’t hypothermic) & back to my room for more business fun.
I’m used to the interruptions now so they don’t bother me (as much). The good thing is that they always tend to be at the same time each day. And I like predictability:
1. 11am-12pm – (knock knock!) deliver lunch & afternoon tea.
2. 1pm-2pm – (ring ring!) ask what I would like for lunch/dinner for the day after tomorrow.
3. 5pm-6pm – (knock knock!) deliver dinner & tomorrow’s breakfast.
4. 6pm-630pm – (ring ring!) confirm tomorrow’s health check time (it’s always 830am so this is redundant, but the person at the end of the phone is lovely so it’s good to have a chat.)
Highlight of the day (yes, better than the FIRE ALARM) was receiving 2 AAA batteries for the room’s aircon remote control. I especially enjoyed using a pen nib to reset the clock.
The final thing worth mentioning is that we received an email in the evening telling us that some of the arrivals had tested positive for COVID on their day 3 swabs. Many assurances were given, so as not to scare the horses. Statistically positive results are completely normal considering the number of people coming into the country. I wish people could get that into their heads.
The Infecteds (as I lovingly call them) will soon be moved to a proper quarantine facility. Think of the scene in ET when Eliot’s house is invaded by the Feds.